Withdrawal information
Withdrawal from subscriptions and online services
A consumer is any natural person who enters into a legal transaction for purposes that are predominantly outside their trade, business or profession.
Right of withdrawal
You have the right to withdraw from this contract within fourteen days without giving any reason. The withdrawal period is fourteen days from the day on which you, or a third party nominated by you who is not the carrier, take possession of the first goods. To exercise your right of withdrawal, you must inform us (hpsmedia GmbH, Managing Director Prof. Dr. Andreas Lauterbach, PO Box 1155, D-35406 Hungen, telephone: 06402-7082660, fax: 06402-7082669, email address: info@hpsmedia-verlag.de) of your decision to withdraw from this contract by an unequivocal statement, for example a letter sent by post, fax or email. You may use the attached model withdrawal form, but this is not mandatory. To meet the withdrawal deadline, it is sufficient to send your communication concerning the exercise of your right of withdrawal before the withdrawal period expires.
Effects of withdrawal
If you withdraw from this contract, we will reimburse all payments received from you, including delivery costs (except additional costs arising from your choice of a delivery method other than the least expensive standard delivery we offer), without undue delay and no later than fourteen days from the day on which we receive notification of your withdrawal from this contract. We will use the same payment method you used for the original transaction unless expressly agreed otherwise with you; in no event will you incur fees as a result of this reimbursement. We may withhold reimbursement until we have received the goods back or you have provided evidence that you have returned them, whichever is earlier. You must return or hand over the goods to us without undue delay and in any event no later than fourteen days from the day on which you inform us of your withdrawal from this contract. The deadline is met if you send the goods before the fourteen-day period expires. You bear the direct cost of returning the goods. You are liable for any diminished value of the goods only if it results from handling beyond what is necessary to establish their nature, characteristics and functioning.
Exclusion or premature expiry of the right of withdrawal
There is no right of withdrawal for contracts
- for the supply of goods that are not prefabricated and whose manufacture is determined by an individual selection or specification by the consumer, or that are clearly personalised to the consumer's needs;
- for the supply of goods liable to deteriorate or expire rapidly;
- for the supply of alcoholic beverages whose price was agreed when the contract was concluded but which can be delivered no earlier than thirty days after conclusion of the contract and whose current value depends on market fluctuations beyond the trader's control;
- for the supply of newspapers, periodicals or magazines, except subscription contracts.
The right of withdrawal expires prematurely for contracts
- for the supply of sealed goods which are unsuitable for return for health-protection or hygiene reasons if their seal has been removed after delivery;
- for the supply of goods which, after delivery, have become inseparably mixed with other items by their nature;
- for the supply of audio or video recordings or computer software in sealed packaging if the seal has been removed after delivery.
Model withdrawal form
(If you wish to withdraw from the contract, please complete this form and return it.)
To hpsmedia GmbH, Managing Director Prof. Dr. Andreas Lauterbach, PO Box 1155, D-35406 Hungen, fax: 06402-7082669, email address: info@hpsmedia-verlag.de
I/We (*) hereby withdraw from the contract concluded by me/us (*) for the purchase of the following goods (*)
Ordered on (*)/received on (*): _________________________
Name of consumer(s): _________________________
Address of consumer(s): _________________________
Signature of consumer(s), only if this form is submitted on paper
_______________________________________________________
Date
_______________________________________________________
(*) Delete as appropriate.
Right of withdrawal for deliveries of goods
Withdrawal information
A consumer is any natural person who enters into a legal transaction for purposes that are predominantly outside their trade, business or profession.
Right of withdrawal
You have the right to withdraw from this contract within fourteen days without giving any reason. The withdrawal period is fourteen days from the day on which you, or a third party nominated by you who is not the carrier, take possession of the goods. To exercise your right of withdrawal, you must inform us (hpsmedia GmbH, Managing Director Prof. Dr. Andreas Lauterbach, PO Box 1155, D-35406 Hungen, telephone: 06402-7082660, fax: 06402-7082669, email address: info@hpsmedia-verlag.de) of your decision to withdraw from this contract by an unequivocal statement, for example a letter sent by post, fax or email. You may use the attached model withdrawal form, but this is not mandatory. To meet the withdrawal deadline, it is sufficient to send your communication concerning the exercise of your right of withdrawal before the withdrawal period expires.
Effects of withdrawal
If you withdraw from this contract, we will reimburse all payments received from you, including delivery costs (except additional costs arising from your choice of a delivery method other than the least expensive standard delivery we offer), without undue delay and no later than fourteen days from the day on which we receive notification of your withdrawal from this contract. We will use the same payment method you used for the original transaction unless expressly agreed otherwise with you; in no event will you incur fees as a result of this reimbursement. We may withhold reimbursement until we have received the goods back or you have provided evidence that you have returned them, whichever is earlier. You must return or hand over the goods to us without undue delay and in any event no later than fourteen days from the day on which you inform us of your withdrawal from this contract. The deadline is met if you send the goods before the fourteen-day period expires. You bear the direct cost of returning the goods. You are liable for any diminished value of the goods only if it results from handling beyond what is necessary to establish their nature, characteristics and functioning.
Exclusion or premature expiry of the right of withdrawal
There is no right of withdrawal for contracts
- for the supply of goods that are not prefabricated and whose manufacture is determined by an individual selection or specification by the consumer, or that are clearly personalised to the consumer's needs;
- for the supply of goods liable to deteriorate or expire rapidly;
- for the supply of alcoholic beverages whose price was agreed when the contract was concluded but which can be delivered no earlier than thirty days after conclusion of the contract and whose current value depends on market fluctuations beyond the trader's control;
- for the supply of newspapers, periodicals or magazines, except subscription contracts.
The right of withdrawal expires prematurely for contracts
- for the supply of sealed goods which are unsuitable for return for health-protection or hygiene reasons if their seal has been removed after delivery;
- for the supply of goods which, after delivery, have become inseparably mixed with other items by their nature;
- for the supply of audio or video recordings or computer software in sealed packaging if the seal has been removed after delivery.
Model withdrawal form
(If you wish to withdraw from the contract, please complete this form and return it.)
To hpsmedia GmbH, Managing Director Prof. Dr. Andreas Lauterbach, PO Box 1155, D-35406 Hungen, fax: 06402-7082669, email address: info@hpsmedia-verlag.de
I/We (*) hereby withdraw from the contract concluded by me/us (*) for the purchase of the following goods (*)
Ordered on (*)/received on (*): _________________________
Name of consumer(s): _________________________
Address of consumer(s): _________________________
Signature of consumer(s), only if this form is submitted on paper
_______________________________________________________
Date
_______________________________________________________
(*) Delete as appropriate.